|
Table
of Contents - Business Correspondence
|
| Introduction |
Punctuation
Marks |
Study
Section 1
Activity 1
|
Apostrophe |
Study
Section 2
Activity 2
|
Comma |
| Study
Section 3 |
Brackets/Parentheses/Dash/Hyphen |
| Study
Section 4
Activity
4
|
Semicolon/Colon/Quotation
marks/Slash
Brackets/Parentheses/Dash/Hyphen/
Semicolon/Colon/Quotation
marks/Slash
|
Study
Section 5
Activity 5
|
Period/Ellipsis
Points/Question mark/Exclamation point
|
Study
Section 6
Activity 6
|
Capitalization/Italics and Underlining
|
Study
Section 7
Activity 7
|
Numbers
|
Study Section 8
Activity 8
|
Overview:
Business Letters
Why write letters?
What are the elements of an effective business letter?
Useful Tips
|
Study
Section 9
Activities 9a/9b/9c/9d
|
Parts of Business Letters:
Heading
Inside Address
Salutation
Reference Line
Body
Complimentary Close
Signature
Enclosure
.........................................................................
Other Parts
|
Study
Section 10
Activity 10
|
Useful Phrases
|
Study
Section 11
Activity 11
|
Overview:
Business Letters Format
The Formats:
Block
Modified Block
Semi-block
Simplified
|
Study
Section 12
Activities 12a/12b
|
Common Business Letters Types:
Request
Reply
Thank you
Order
Complaint
Apology
|
Study Sections13a/13b
Activity 13
|
Cover Letters
|
Study
Section 14 Activity 14
|
Writing Resumes - Useful Tips
Final
Test
|
| Bibliography |
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